Account and Order Information
J6VPN does not require an email address. You can create an account with a username and password. When an account is created, we process the username and password verification data to set up the account, authenticate logins, and provide subscriptions. An email address is not required for registration. If you choose to provide an email address or other personal information in a support ticket, it is used only to handle that request and does not become an additional registration requirement.
Order records include the selected plan, amount, payment status, transaction identifier, and refund status. They are used to confirm entitlements, verify payments, and resolve disputes. Subscription status and data usage in your account are used to deliver and bill for the service, not to create a list of websites you visit. When submitting a support ticket, provide only what is needed to investigate the issue. Do not include passwords, full subscription links, or unrelated payment information.
No-Logs Policy and Connection Data
J6VPN follows a no-logs policy: we do not record which websites users visit, store browsing content, destination domains, or DNS query history, or maintain connection logs that could be used to trace an individual's activity. Total data usage and subscription status are not browsing records.
Session state needed to establish a connection is processed temporarily while the connection is active and is not retained as a historical connection log afterward. Service troubleshooting relies on operating status, aggregate data usage, and error details users choose to provide; it does not involve storing browsing content or reconstructing connection histories. Website visit statistics and network activity on subscription routes are handled separately.
Access Statistics and Browser Storage
Website access statistics help us understand page usage, referral sources, and task completion. The information processed may include page paths, visit times, referring pages, and browser and device types. These statistics are used to improve the website and identify page errors, not to identify sites users visit over international routes.
Cookies and local storage are used to maintain logins, save language preferences, and preserve necessary interface settings. Login tokens identify the current session and should be protected like account credentials. You can restrict cookies or clear site storage in your browser settings. Doing so may require you to log in again and may reset your preferences. Clearing browser data does not automatically delete your account or orders from our servers.
Payments and Limits on Information Provided
J6VPN supports Alipay / WeChat Pay / USDT. Payment authorization and transfer confirmation are handled by the relevant payment service or network under its own data processing rules. J6VPN receives the transaction identifier, amount, and status needed to verify an order. We do not ask users to submit their payment account passwords on this site.
Information is used or shared only as necessary to provide subscriptions, process payments and support tickets, maintain the service, and meet applicable legal obligations. When processing is carried out jointly with others, only information needed for the specific task is shared. Information submitted by users is not used to create a customer list for sale.
Data Retention and Deletion Requests
Account information is retained while account services are provided. Order and refund records are retained as required for reconciliation, dispute handling, and applicable laws. Support tickets and access statistics are retained only for as long as needed for their respective purposes. Once a purpose has been fulfilled and there is no longer a basis for retention, relevant information is deleted or anonymized. We do not promise one fixed retention period for all data.
Log in to the panel and use the support ticket portal to request access to, correction of, or deletion of your information. We must verify that you own the account before processing a request. Outstanding orders, ongoing disputes, or records that must be retained by law may limit what can be deleted; we will explain the reason in our response. Deleting an account may make a subscription unavailable. Deactivating an account, clearing local data, and requesting a refund are separate actions.
Policy Updates and Questions
When this policy changes, J6VPN will publish the updated content on this page and revise the month shown at the top. Material changes to processing purposes, the types of information handled, or user rights will be announced through the website or panel. Where separate consent is required by law, we will obtain it as required.
If you have questions about this policy or the handling of personal information, submit a support ticket through the panel with details of your request. For subscription entitlements, payments, and refunds, also see the Terms of Service. This policy does not replace the relevant transaction terms.